Last updated: April 01, 2023


Protective Islami Life Insurance Ltd ("we" or "us") is committed to protecting your privacy when you use our website ("Website") and myProtective mobile application ("App"), collectively referred to as the "Platform". This privacy policy ("Policy") explains how we collect, use, and disclose your personal information.

The Platform is owned and operated by Protective Islami Life Insurance Ltd, with its registered office at H.R Complex (5th Floor), 100 Bir Uttam A K Khandakar Road, Mohakhali C/A, Dhaka-1212, Bangladesh.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Protective Islami Life Insurance Ltd follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Protective Islami Life Insurance Ltd uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Disclosure of Personal Information

We do not disclose any personal information to any third party when you access and use the Platform.

Security of Personal Information

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

We guarantee the absolute security of your personal information that you've shared with us.

Changes to Privacy Policy

We reserve the right to modify this Policy at any time without notice. Your continued use of the Platform after any changes to this Policy shall constitute your acceptance of the modified Policy.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: